shop policies

our goods

our items are pre-loved (yay, sustainable shopping!), carefully inspected (by us!) + priced based on the condition of the item. any major nicks are noted in the item description

...let's face it, nobody's perfect!

returns/exchanges

all sales are final

and, because we are a small business, once an order is shipped we cannot be responsible for any lost or stolen packages.

if your item(s) arrived damaged in transit, take a photo + reach out to us immediately so we can make it right!

that being said, we want you to be completely satisfied with your experience! if for whatever reason you're not 100% satisfied, please send us a note at getundergroundgoods@gmail.com.

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